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Muriel: Virtual Assistant
Say Hello to Muriel
"Muriel" is the name of Cyprus Credit Union’s virtual assistant, here to give you more ways to move your money, manage your accounts, and have faster access to the information you need. Enjoy ultimate convenience as part of your Cyprus CU membership.
Phone Support
Starting March 10th, you’ll have a new phone banking experience with Muriel, our virtual assistant.
When you call Cyprus, you’ll be greeted by Muriel, and you can use your voice to find what you need. Check account balances, review recent transactions, or even learn more about the products we offer—all available over the phone!
Give us a call at (801) 260-7600 to learn how Muriel can help you manage your Cyprus account quickly and easily.
In-Lobby Teller (ILT)
Make everyday transactions with the push of a button. Withdraw cash, view account balances, or transfer funds 24/7 with greater privacy than the teller line. Available at most of our branch locations.ILTs also feature our video tellers. For transactions that require a Cyprus representative, a video teller will appear live onscreen to assist you when needed. Employees are also available in person at every Cyprus branch to answer your questions.
Live Chat
Need help finding something when browsing our website? Use the Live Chat feature, and Muriel will help you get quick answers to any questions you may have about Cyprus CU’s products and services.
Use the "Live Help" button whenever you're visiting CyprusCU.com to get started.
How can a Muriel ILT help me?
| Features | Traditional ATMs | Muriel (ILTs)- Self Serve like an ATM | Video Teller - Speak with a Cyprus Employee |
|---|---|---|---|
| Cash Withdrawals | ✓ $20 bills only |
✓ $100, $20, $5 & $1 bills available |
✓ $100, $20, $5 & $1 bills available |
| Cash & Check Deposits | -
|
✓ any denomination accepted |
✓ any denomination accepted |
| Balance Inquiries | ✓
|
✓
|
✓
|
| Transfer Funds | -
|
✓
|
✓
|
| Loan Payments | -
|
-
|
✓
|
| Payoff Information | -
|
-
|
✓
|
| Access Multiple Accounts | -
|
-
|
✓
|
| Cashier’s Checks | -
|
-
|
✓
|
Cash Withdrawals
✓ $20 bills only
Cash & Check Deposits
-
Balance Inquiries
✓
Transfer Funds
-
Loan Payments
-
Payoff Information
-
Access Multiple Accounts
-
Cashier’s Checks
-
Cash Withdrawals
✓ $100, $20, $5 & $1 bills available
Cash & Check Deposits
✓ any denomination accepted
Balance Inquiries
✓
Transfer Funds
✓
Loan Payments
-
Payoff Information
-
Access Multiple Accounts
-
Cashier’s Checks
-
Cash Withdrawals
✓ $100, $20, $5 & $1 bills available
Cash & Check Deposits
✓ any denomination accepted
Balance Inquiries
✓
Transfer Funds
✓
Loan Payments
✓
Payoff Information
✓
Access Multiple Accounts
✓
Cashier’s Checks
✓
Video Teller Hours
Monday–Friday | 9 am–7 pm
Saturday | 9 am–2 pm
Unavailable Sunday
Who is Muriel?
1944, Cyprus Credit Union hired its first full-time employee, Muriel. She would later serve as president of the credit union from 1966–1977. As a nod to this part of our history and to honor her memory, all our virtual assistants are named “Muriel.”
Our Muriel virtual assistants are just one of the ways Cyprus Credit Union shows our commitment to providing ease and accessibility to all of our members.
The products and services on this page are offered through LPL Financial or its affiliates by Registered Representatives of LPL Financial. These products and services are not credit union deposits, not credit union guaranteed, not insured by NCUA or any other government agency, and may lose value. Cyprus Credit Union is a separate entity and is not affiliated with LPL Financial.
Links from the Cyprus Credit Union web site to other web sites are provided solely as a convenience to visitors.
If you use these links, you will leave the Cyprus Credit Union web site.
The Credit Union does not have any responsibility or control over any of these external web sites, their content or their privacy policies. We do not endorse or make any representations about third-party external web sites, including any information, products, materials or results that may be obtained from using them.
If you decide to access any of the linked third-party web sites, you do so entirely at your own risk. You are encouraged to review the privacy notice for each linked web site.
The Credit Union does not have any responsibility or control over any of these external web sites, their content or their privacy policies. We do not endorse or make any representations about third-party external web sites, including any information, products, materials or results that may be obtained from using them.
If you decide to access any of the linked third-party web sites, you do so entirely at your own risk. You are encouraged to review the privacy notice for each linked web site.
You are about to send an e-mail message to Cyprus Credit Union or to one of our partner associations.
Please do not send any personal financial information via Email.
E-mail transmission cannot be guaranteed to be secure and information
could be intercepted, lost, or contain viruses.
Please do not send any personal financial information via Email.
E-mail transmission cannot be guaranteed to be secure and information
could be intercepted, lost, or contain viruses.
