Mobile Payment Apps
Please be aware that payment apps such as Venmo, Zelle, Cash App, etc. post as a debit transaction on your account. This means we are unable to process disputes on these charges. Use caution when sending funds to someone you don’t know when using these apps.
To learn more about common scams or to file a complaint, please visit the Utah Department of Commerce website or IC3.gov.
Member security is very important to us. As such, please be advised that members may receive phone calls from scammers posing as Cyprus Credit Union employees. If you receive such a call, please note that we will never contact you to ask for any personal information, including but not limited to:
- Account Number
- Personal PIN
- Date of Birth
- Credit Card Details
If you receive a call asking for this information, please be aware this is a possible fraud situation. To verify, please call our contact center directly at (801) 260-7600 before divulging any personal information. As an extra precaution, we suggest that members verify their Home Banking contact information is correct and all passwords are frequently changed.
If you supplied information via email, phone, social media, or other means to someone you suspect was scamming you, please contact us at (801) 260-7600 immediately.
Identity theft can occur when an individual obtains your personal information, such as a social security number, date of birth, address, and financial account numbers. Once the information is obtained, the thieves will assume or take on your identity. This will allow them to make purchases or obtain lines of credit.
There are some steps you can take to help keep your identity safe. Review the information to learn how to protect your personal and financial information.
Identity Theft Resources
Credit Bureau Contact Details
Credit bureaus must provide free copies of credit reports to victims of identity theft.